Comprehensive Import & Distribution Capabilities

Rose City Distribution Group delivers complete trade solutions for brands and retailers navigating the Canadian market. Our CBSA-registered status and temperature controlled facilities ensure your products move smoothly from origin to destination with full compliance and care.

01

Importing & Exporting

CBSA importer of record services with accurate tariff classification, duties and taxes handling, and complete documentation readiness for seamless cross-border movement.

  • Full customs compliance and regulatory adherence
  • Accurate tariff classification and duty calculation
  • Complete documentation and record keeping
02

Wholesale & Retail Distribution

Vendor onboarding, strategic pricing tiers, MAP policy adherence, retailer enablement programs, and dedicated account management for every partnership.

  • Strategic pricing and margin management
  • MAP policy monitoring and enforcement
  • Dedicated account management and support
03

Quality & Compliance

Full traceability with lot and expiration date tracking, documentation on file including MSDS and INCI data when provided, and proactive brand protection measures.

  • Lot and expiration date tracking
  • MSDS and INCI documentation management
  • Proactive brand protection and quality control
04

Service Excellence

Typical ship-out times of 24-48 hours for in-stock goods, transparent exception handling processes, and comprehensive return and RMA policy support.

  • 24-48 hour order processing for in-stock items
  • Transparent exception handling and communication
  • Comprehensive return and RMA support

Service-Level Standards

We maintain rigorous standards to ensure your products are handled with care and delivered on time.

Order Processing

In-stock orders ship within 24-48 hours. Configurable timelines available for high-volume partners and seasonal requirements.

Exception Management

Proactive communication on any order issues, stock discrepancies, or shipping delays with immediate resolution planning.

Returns & RMA

Clear return merchandise authorization process with inspection, restocking assessment, and coordinated vendor communication.

Request Our Line Sheet

Discover the full range of products and services we offer. Contact us today to receive our comprehensive line sheet.